Industries Served

A demonstrable statistical link between overall customer satisfaction scores from the C-CUBES

Energy

C-CUBESTM Energy Benchmark?

  • Started in November 2017 in partnership with the Mays Business School at Texas A&M University, as an industry-specific deep dive into perceptions of the most prominent energy firms in the country.
  • Respondents rate the top 50 national energy companies on the same dimensions captured in the B2B benchmark.
  • Respondents also rate energy companies on industry-specific issues such as safety
  • C-CUBESTM researchers have developed a demonstrable statistical link between overall customer satisfaction scores from the C-CUBESTM Energy Benchmark and financial performance such as sales, EBITA, margins and pricing power.